5 things you can do to ensure your office telecoms run smoothly
1. Know your set up.
Make sure the key people in your office know the general set up of your telecoms. How many lines, what type of lines, who is the provider. Document the information and keep it by the system, it will save time when you need to report a fault.
2. Plan for downtime.
Whether it be a faulty hand piece or a complete system failure, make sure you have some technical back up in place. Disasters never come at a convenient time and can cause major disruption to your business.
3. Take time to check what you are paying for.
It is easy to carry on paying for equipment or services that you no longer use. Look into the types of calls you make on a regular basis, make sure you are getting the best rate for these calls. A little audit can result in big savings.
4. Give your staff some training.
Make sure everyone knows how to use the features on the system. Being able to utilise the equipment fully will help your staff work more efficiently.
5. Look after your system, a little preventative care goes a long way.
It’s a major part of your business, so give it some TLC.