There’s a hiss on the line

There’s a hiss on the line

Can’t resist re-sharing this post from a few years back, it caused quite a stir when it was read out on the radio, until they got to the last sentence. You can imagine our engineer’s surprise when he opened up our customer’s telephone system and this little...
A Year On

A Year On

A year ago our world changed as we entered lockdown believing that we were going to spend a few months at home whilst we got to grips with the pandemic. Little did we know that a year on we would still be at home and in shock at losing over 100,000 people to Covid-19....
Tidying up your telecoms

Tidying up your telecoms

As spring is in the air and we prepare to offload a few layers, we often feel the need for a bit of a spring clean or tidy up.  We’ve all had a fairly tumultuous year, so now would be a great time to take stock.  Some of our customers are doing exactly that,...
Give your staff the gift of a process

Give your staff the gift of a process

Having systems and procedures are extremely valuable to us, they help us to get the job done in a professional and efficient way.  Without them, your staff could flounder and find themselves in a difficult situation. For example, what happens when a customer...
Happy New Year – The Big Bounce back

Happy New Year – The Big Bounce back

A very happy new year to you all!  Enough has been said about 2020 so let’s begin the process of making it a distant memory.  We have the excitement of a newly refurbished office, and we’ve added some new procedures along the way, we are ready and willing to...