Make Great Service a Way of Life

Make Great Service a Way of Life

Make Great Service a Way of Life These days a lot of time is spent focusing on delivering outstanding service to our customers. But why do we only direct it to our customers? It seems that we are so wrapped up in providing the ultimate customer experience that general...
Office Relocation

Office Relocation

Office Relocation Are you planning to relocate your office this year? Although an exciting prospect, the actual process of getting from A to B can be a trying time. The secret to a successful move always lies in the preparation. With so much to think about it can be...
Work Related Learning – Why Get Involved?

Work Related Learning – Why Get Involved?

Work Related Learning - Why Get Involved? Getting involved in work related learning programmes can be time consuming but when you consider that we are handing over our business knowledge to the next generation then surely that’s time well spent. Over the years we have...
Telephone training tips for new staff

Telephone training tips for new staff

Telephone training tips for new staff When you welcome a new employee to your office they may not necessarily know how to operate your telephone system; so you would naturally run through the fundamentals, showing them how to transfer a call, how to put someone on...