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Our Sail Is Set

We all know how quickly the year flies by, so with the first month already over, it’s a good time to hit the pause button and see if 2020 is on track. We have entered the new year with a continued commitment to value. How we provide it, who we provide it to and how we...

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Merry Christmas

With only a handful of sleeps until Santa takes to the skies we would like to take this opportunity to wish you all a very merry Christmas and a prosperous 2020. We would also like to thank you for your custom throughout 2019; we appreciate your business and have...

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PSTN Changes

You may have heard about the future changes due to be made to the telecoms networks throughout the UK.  This entails moving away from the traditional landline (known as PSTN Public Switched Telephone Network) to a newer technology known as VoIP (Voice over Internet...

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Events coming up

Events are a great way to meet new connections and strengthen existing relationships whilst learning something new and they often end up being fun days out too. A particular fun event that comes to mind was The Networkers Networking Event held at Port Lympne Zoo. We...

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Out and about in the Community

There are of course many worthwhile causes to support in the community, but you often end up supporting those that you have a connection with or where you feel you can make the biggest difference. One of the charities we enjoy supporting is the Friends of The Wisdom...

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Fantastic Full Fibre Promise from Boris Johnson

As Boris Johnson begins outlining his strategy on the domestic agenda, the telecoms industry is still reeling from his Fantastic Full Fibre Promise.  Mr Johnson feels that the government’s target of high-speed broadband for 50%-75% of the UK population by 2033 is...

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Know your telecoms set up

Do you know your telecoms set up? This may sound like a strange question to ask, but you’ll be amazed at how many people don’t. And while you may not think it is important right now, should your telephone system fail, you’ll wish that you did – especially when you...

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Make Great Service a Way of Life

These days a lot of time is spent focusing on delivering outstanding service to our customers. But why do we only direct it to our customers? It seems that we are so wrapped up in providing the ultimate customer experience that general courtesy sometimes falls by the...

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Office Relocation

Are you planning to relocate your office this year? Although an exciting prospect, the actual process of getting from A to B can be a trying time. The secret to a successful move always lies in the preparation. With so much to think about it can be easy to overlook...

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Work Related Learning – Why Get Involved?

Getting involved in work related learning programmes can be time consuming but when you consider that we are handing over our business knowledge to the next generation then surely that’s time well spent. Over the years we have participated in schemes providing mock...

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Telephone training tips for new staff

When you welcome a new employee to your office they may not necessarily know how to operate your telephone system; so you would naturally run through the fundamentals, showing them how to transfer a call, how to put someone on hold and how to operate their voice mail...

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Tips to prepare for unexpected telecoms downtime

It would be foolish to think that we can completely protect ourselves from every potential disaster lurking around the corner but it is certainly a wise decision to give some careful thought as to how to minimise the impact on our business should the worst happen....

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Our friendly and knowledgeable customer service team are looking forward to helping you so call us TODAY on 0800 376 8484.