by Telcare | Aug 29, 2019 | Tips
Know your telecoms set up Do you know your telecoms set up? This may sound like a strange question to ask, but you’ll be amazed at how many people don’t. And while you may not think it is important right now, should your telephone system fail, you’ll wish that you did...
by Telcare | Aug 29, 2019 | Tips
5 things you can do to ensure your office telecoms run smoothly 1. Know your set up. Make sure the key people in your office know the general set up of your telecoms. How many lines, what type of lines, who is the provider. Document the information and keep it by the...
by Telcare | Aug 29, 2019 | Tips
Make Great Service a Way of Life These days a lot of time is spent focusing on delivering outstanding service to our customers. But why do we only direct it to our customers? It seems that we are so wrapped up in providing the ultimate customer experience that general...
by Telcare | Aug 29, 2019 | Tips
Office Relocation Are you planning to relocate your office this year? Although an exciting prospect, the actual process of getting from A to B can be a trying time. The secret to a successful move always lies in the preparation. With so much to think about it can be...
by Telcare | Aug 21, 2019 | Tips
Telephone training tips for new staff When you welcome a new employee to your office they may not necessarily know how to operate your telephone system; so you would naturally run through the fundamentals, showing them how to transfer a call, how to put someone on...
by Telcare | Aug 21, 2019 | Tips
Tips to prepare for unexpected telecoms downtime It would be foolish to think that we can completely protect ourselves from every potential disaster lurking around the corner but it is certainly a wise decision to give some careful thought as to how to minimise the...
