Tidying up your telecoms

Tidying up your telecoms

As spring is in the air and we prepare to offload a few layers, we often feel the need for a bit of a spring clean or tidy up.  We’ve all had a fairly tumultuous year, so now would be a great time to take stock.  Some of our customers are doing exactly that,...
Give your staff the gift of a process

Give your staff the gift of a process

Having systems and procedures are extremely valuable to us, they help us to get the job done in a professional and efficient way.  Without them, your staff could flounder and find themselves in a difficult situation. For example, what happens when a customer...
Know your telecoms set up

Know your telecoms set up

Know your telecoms set up Do you know your telecoms set up? This may sound like a strange question to ask, but you’ll be amazed at how many people don’t. And while you may not think it is important right now, should your telephone system fail, you’ll wish that you did...
Make Great Service a Way of Life

Make Great Service a Way of Life

Make Great Service a Way of Life These days a lot of time is spent focusing on delivering outstanding service to our customers. But why do we only direct it to our customers? It seems that we are so wrapped up in providing the ultimate customer experience that general...
Office Relocation

Office Relocation

Office Relocation Are you planning to relocate your office this year? Although an exciting prospect, the actual process of getting from A to B can be a trying time. The secret to a successful move always lies in the preparation. With so much to think about it can be...