Sales and Installations

Want a great offer without the bull? Look no further!

Our package includes

  • A Unify (formerly known as Siemens) telephone system configured to work to your requirements
  • Digital handsets
  • Cabling & Installation
  • User Training for you and your staff
  • First year’s maintenance – providing support for minor to major faults as well as user guidance from our helpdesk. Having immediate answers when you are not sure how to do something has proved to be a valuable part of our service to many customers.

And there’s more …

We will survey your premises, establish how your business operates and then suggest the best way to proceed. It is crucial to us that the system suits your requirements.

If you need to order new lines, we will help you with this too.

We will also endeavour to explain in easy terms the confusing subject of maintenance contracts or service agreements. It is so important to have back up but it’s also very easy to be led into lengthy contracts. At Telcare we’d rather you are well informed and supported, not conned!

Further services are available to enhance your system’s efficiency such as call management, call recording and music & information on hold.

We hope that becoming a Telcare customer will be a pleasurable experience, our statistics show that 60% of our customers have been with us for five years or more and 90% of new business comes from customer referrals. We will be more than happy to put you in touch with current customers, should you require a reference.

“I am just sending this email to say a Big Thank You..! for setting up the phone system in Unit 8b. I really appreciated all your hard work and effort for making a difficult job seem easy. Thanks again.”
Nick Biglowe – Protocol Skills