Before you tuck into the mulled wine and mince pies, make sure you have made all the correct preparations for the festive period in your organisation. Now is the time to think about Christmas announcements, call diverting and those little faults you’ve been meaning to report. If you are changing your opening times during the Christmas period, you will need to let your customers know. Don’t forget to update your voice mail announcements and out of office messages.
Our offices will close at 3pm on Tuesday 24th December and will re-open on Friday 27th December at 9:00am. For customers with 24/7 cover, our auto-attendant service will answer all calls during closure and will route to the engineers on call.