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0800 376 8484

helpdesk@telcare.co.uk

About us

At Telcare we are a small, friendly and extremely customer-focused operation. We are proud of the personal service we are able to offer our clients.

Since our formation in 1997, we have found that the relationships formed with our clients have proved not only good business but a remarkable form of advertising.

Based in Kent but working nationwide, our aim has always been to bring value to the people we serve.

We can advise you on all aspects of your business telecoms. We don’t mind if your needs are a little bit quirky (such as a previous installation at Billingsgate Market where our team worked among the wet fish!)

Our ethics

We are passionate about our work and nothing will stop us in getting the job done. We won’t leave your premises because it’s 6pm and time to go home – we will finish the job. Our customer feedback via surveys and recommendations, score us highly.

We have received an award for customer service and been a finalist in the local business awards.

As a process and systems driven team, we are keen to demonstrate compliance. We work to various recognized standards and hold ISO 9001 and ISO 14001 certification, as well as CHAS, the health & safety certification.

We take our corporate social responsibility seriously by supporting local schools with careers events, volunteering at local charities and sponsoring community events such as business awards, sporting fixtures and networking occasions.

Telcare Ethics
Telcare Knowledge

Our knowledge

We pride ourselves on first and foremost being business telecoms service providers and not salespeople. We care about customer service, about getting things right, and giving value.

We pride ourselves on providing a personal service from day one. We work hard to get to know you and your business, so we understand what you want from your business telephone system.

Our Clients

We have many clients, spanning a diverse range of industries, from MP’s to blue chip companies; schools to medical centres; golf clubs to stud farms. We have always shown an interest in our customers and supported them through various changes over the years. We often spend time to chat and are on first name terms with the majority of clients.

Staff

We believe a happy team means happy customers!

We love to socialize, this could be standing on the lines cheering on Dartford FC, bowling, go karting or simply enjoying a curry night. Our highlight is always the Telcare Christmas Party. Time to dress up and dance the night away, at a lovely location.

Our friendly and knowledgeable customer service team are looking forward to helping you so call us TODAY on 0800 376 8484.